Trusted in temperature controlled freight
From pharma to frozen, we deliver what matters - safely and reliably.
Real-time tracking and temp control keep your freight safe, your brand strong, and operations running smoothly.
100% on-time delivery rate
Frequently asked questions
Got questions? We've got answers! In this section, we address the most common inquiries about XCold services.
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How does XCold maintain the temperature?
We use refrigeration units and real-time monitoring systems to control the temperature throughout the journey. Our technology allows for adjustments as needed to ensure the optimal conditions for cargo.
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Can I track my shipment in real-time?
Yes, our real-time dashboard provides live tracking of your shipment, including temperature and humidity levels. You can monitor the location and status of your goods at any time.
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How do you handle temperature changes?
Our systems are designed to detect and respond to any temperature deviations immediately. If an issue arises, our team receives an alert and takes corrective action to ensure the cargo remains within the optimal temperature range.
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Are there product type limits for transport?
We are equipped to handle a wide range of perishable goods, including temperature-sensitive medications, fresh produce, electronics, and dairy products. If you have specific requirements, please contact us to discuss how we can meet them.
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What security measures are you using?
In addition to temperature and humidity control, we use GPS tracking and provide 24/7 monitoring of your shipment. Our drivers are trained to handle perishable goods with care, and our protocols ensure the highest level of security.